Subscription Terms

1. General

Nocturnum provides access to exclusive digital astrology content, personalized readings, reports, interpretations, insights, recommendations, tools, educational materials, and related digital services on a subscription basis.

All subscriptions are for personal use only. Subscriptions may not be transferred, shared with third parties, sublicensed, or resold.

2. By Purchasing a Subscription, You Agree to the Following Terms

2.1 Recurring Payments

By purchasing a subscription, you authorize Nocturnum and/or its payment processor to charge you automatically according to the billing schedule of the plan selected at checkout until you cancel.

2.2 Billing in Advance

All subscription fees are charged in advance for the applicable trial period or billing period, as applicable to the selected plan.

2.3 Payment Responsibility

You are fully responsible for all charges incurred under your subscription unless and until you cancel in accordance with these Subscription Terms.

2.4 Continuous Access

Your subscription will remain active and automatically renew unless cancelled by you before the next billing date or terminated by Nocturnum in accordance with these Subscription Terms.

2.5 Service Delivery

Subscribed content may be delivered by email, through the Nocturnum member platform, through downloadable files, links, PDFs, personalized readings, reports, educational materials, digital resources, or other digital formats included in the selected plan.

2.6 Statement Descriptor

Charges may appear on your bank statement as "Nocturnum" or a substantially similar descriptor used by our payment processor.

2.7 Checkout Disclosures Control

The exact subscription price, trial period, billing interval, introductory offer, and renewal terms applicable to your selected plan will be shown at checkout and in your purchase confirmation.

In the event of any discrepancy between general promotional wording and the checkout disclosures, the checkout disclosures and these Subscription Terms shall control.

3. Subscription Plans

3.1 Available Plans

Nocturnum currently offers recurring subscription plans.

3.2 Introductory and Renewal Pricing

The customer agrees that the initial Nocturnum subscription period may be offered at a discounted 7-day trial price. After the 7-day trial period ends, the subscription will automatically continue at the regular recurring monthly price unless cancelled before renewal.

Nocturnum Witch Power Readings subscription plan prices:

7-day trial pricing, one-time initial payment:

• $3.00 for the 7-day recovery trial
• $6.00 for the 7-day trial
• $11.00 for the 7-day trial
• $15.00 for the 7-day trial
• $20.82 for the 7-day trial

After the 7-day trial:

• $69.50 per month, charged in advance.

The applicable initial trial price, renewal price, billing interval, and subscription terms will also be clearly displayed at checkout before you complete your purchase.

4. Becoming a Subscriber

4.1 Subscription Activation

Your subscription begins immediately upon successful purchase and confirmation of payment.

4.2 Access to the Service

Upon activation, you receive access to the Nocturnum service and related digital materials included in your selected plan, which may include personalized astrology readings, reports, interpretations, insights, recommendations, educational content, emails, downloadable resources, platform-based content, digital tools, and other available features.

4.3 Immediate Performance

You expressly agree that performance of the digital service begins immediately after purchase or as soon as access is granted.

5. Content Delivery

Subscription content may be delivered by one or more of the following methods:

• Access through the Nocturnum member platform;
• Personalized readings, interpretations, recommendations, and other content by email;
• Downloadable files, including PDF documents;
• Links to hosted files or digital resources;
• Astrology reports, insights, tools, and other interactive content;
• Other digital materials included in the selected plan.

You are solely responsible for providing a correct and functioning email address and for maintaining access to your email inbox and member account.

Nocturnum is not responsible for delivery issues caused by incorrect contact information, spam filters, email provider restrictions, forgotten login credentials, or other circumstances beyond Nocturnum's reasonable control.

6. Subscription Changes and Cancellation

6.1 You may cancel your subscription at any time.

6.2 To avoid the next recurring charge, you must cancel your subscription before the next billing date, including before the end of the applicable 7-day trial period.

6.3 Because renewal processing may begin slightly before the next billing date, Nocturnum strongly recommends that cancellations be completed at least 24 hours before the end of the applicable trial period or before the start of the next billing period.

6.4 If cancellation is not completed before the next billing date, the next renewal charge may still be processed and will not be refunded, except where required by applicable law.

6.5 Upon cancellation, your subscription will remain active through the end of the then-current paid trial period or billing period, after which it will automatically expire.

6.6 Cancellation does not reverse or refund charges that have already been lawfully processed for the current trial period or billing period.

6.7 You may cancel your subscription by:

• Logging in to your account settings and completing the cancellation steps provided there; or
• Sending an email to hello@nocturnum.app from the email address associated with your purchase.

6.8 For security and identity verification purposes, Nocturnum may require sufficient information to identify your account before processing a cancellation request received by email.

7. Automatic Renewal

7.1 By subscribing, you acknowledge and agree that your subscription will automatically renew at the end of the applicable 7-day trial period or subsequent monthly billing period unless cancelled in time.

7.2 After the 7-day trial period, the subscription will automatically renew at $69.50 per month, charged in advance, unless cancelled before renewal.

7.3 Renewal charges will be processed automatically using the payment method provided at checkout.

7.4 If your payment method cannot be charged, Nocturnum may retry the charge, suspend access, or terminate the subscription at its discretion.

7.5 Nocturnum may change subscription prices for future billing periods where permitted by applicable law.

Any such change will apply on a forward-looking basis only and will not affect trial periods or billing periods that have already been paid for.

8. Refund Policy

8.1 General Rule

Nocturnum provides digital intellectual property, personalized digital content, and digital services that become accessible immediately upon purchase.

Due to the nature of these products and services, all payments are generally non-refundable and non-transferable once access has been granted, except where:

(a) a refund is expressly provided for under the limited Money-Back Policy set out below; or

(b) a refund is required by applicable law.

8.2 No Pro-Rated Refunds

No refunds, credits, partial reimbursements, or prorated refunds will be issued for unused time, unused content, non-use of the service, lack of results, dissatisfaction with a reading or interpretation, cancellation during an active trial period or billing period, or any unused portion of a subscription period.

8.3 Limited Money-Back Policy

In addition to any statutory refund rights provided by applicable law, a customer may be eligible for a refund only if all of the following conditions are met:

• The customer contacts Nocturnum at hello@nocturnum.app within 7 days of the initial purchase of access to the selected Nocturnum Witch Power Readings plan;
• The customer has actively used the selected Nocturnum Witch Power Readings plan for at least 7 consecutive days;
• The customer provides sufficient evidence that they used the plan in accordance with the requirements described in Section 8.4 below; and
• The refund request is sent from the same email address used to purchase the plan, or the customer otherwise provides sufficient information for Nocturnum to verify the account.

For clarity, this limited Money-Back Policy applies only to the initial purchase of the selected plan. It does not apply to renewal charges, recurring rebills, subsequent subscription periods, or charges processed because the customer failed to cancel before the applicable renewal date.

8.4 How to Prove That You Used the Nocturnum Witch Power Readings Plan

A customer may demonstrate that they used the Nocturnum Witch Power Readings plan by sending screenshots from their Nocturnum account, dashboard, member area, readings, reports, tools, or other available features showing that they actively used the service for at least 7 consecutive days and accessed or completed the relevant content, readings, tools, or activities during that period.

Evidence must be sent by email to hello@nocturnum.app from the email address associated with the purchase.

Nocturnum may request additional information reasonably necessary to verify the refund request, account activity, service usage, purchase details, or eligibility under this Money-Back Policy.

8.5 Processing of Refund Requests

Nocturnum will review the refund request and notify the customer by email whether the request has been approved.

If approved, the refund will be processed to the original payment method, unless otherwise required by the payment processor or applicable law.

If the customer fails to meet any of the applicable conditions, the refund request may be denied.

8.6 Exclusions from the Money-Back Policy

This limited Money-Back Policy does not apply in any of the following circumstances, including but not limited to:

• The customer believes they do not have enough time to use the Nocturnum Witch Power Readings plan;
• The customer finds the Nocturnum Witch Power Readings plan, readings, reports, interpretations, or tools unsuitable for their personal preferences;
• The customer disagrees with or does not relate to an astrology reading, interpretation, prediction, compatibility result, or other personalized content;
• The customer does not receive the specific insight, prediction, outcome, or result they expected;
• The customer has previously received a refund under this policy;
• The customer fails to follow the Money-Back Policy procedure;
• The customer fails to provide sufficient supporting evidence;
• The customer refuses to comply with reasonable instructions from Customer Support;
• The customer purchased the wrong plan by mistake;
• The customer purchased based on incorrect assumptions;
• The customer simply changed their mind for non-technical reasons;
• The customer failed to read the offer details, Subscription Terms, Terms of Service, or checkout disclosures before purchasing;
• The customer expected that no further charges would apply after the initial purchase;
• The customer believed that the subscription would not automatically renew;
• The customer believed that the subscription would terminate automatically without cancellation;
• The customer failed to cancel before the end of the applicable 7-day trial period or before the next renewal charge;
• The request relates to a renewal payment rather than the initial purchase.

Financial reasons for a refund are not accepted merely because the customer misunderstood, overlooked, or failed to review the subscription, trial, renewal, billing, or cancellation terms disclosed at checkout and in the applicable legal policies.

8.7 Where Conditions Are Not Met

If the customer does not meet all of the Money-Back Policy conditions set out above, all subscription fees paid shall remain non-refundable and non-transferable, except where otherwise specified or required by applicable law.

8.8 Clarification Regarding Trial Plans

The $3.00 recovery trial and the $6.00, $11.00, $15.00, and $20.82 pricing options are discounted 7-day trial offers.

If the subscription is not cancelled before the end of the applicable 7-day trial period, it will automatically convert into a recurring subscription charged at $69.50 per month, in advance.

Charges processed after the end of the trial period are non-refundable, except where otherwise required by applicable law.

8.9 Renewal Charges

All renewal charges are recurring subscription fees charged in advance at $69.50 per month unless a different future price has been properly disclosed to the customer in accordance with applicable law.

Renewal charges are non-refundable once processed, except as expressly provided in these Subscription Terms or where required by applicable law.

8.10 Chargebacks

If a customer initiates a chargeback without first contacting Nocturnum support, Nocturnum reserves the right to suspend access to the service and to submit relevant records of purchase, access, service usage, subscription disclosures, and consent to the payment processor or financial institution.

9. EU/UK Digital Content Notice

9.1 If you are a resident of the European Union or the United Kingdom, you may have certain mandatory consumer rights under applicable law.

9.2 By completing your purchase, you expressly request immediate access to the digital content and digital services and acknowledge that, once performance has begun and access has been granted, your statutory right of withdrawal or cancellation may be lost to the extent permitted by applicable law.

9.3 Nothing in these Subscription Terms limits any mandatory consumer rights that cannot lawfully be excluded or restricted, including rights that may apply where digital content or digital services are defective, not as described, or not provided in conformity with applicable law.

10. Account, Access, and Misuse

10.1 You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account.

10.2 Nocturnum may suspend or terminate access without a refund if it reasonably believes that:

• The subscription is being shared, transferred, or resold;
• The service is being misused;
• Fraudulent or abusive payment activity has occurred;
• The customer has breached these Subscription Terms, the Terms of Service, or applicable law.

11. Changes to Subscription Terms

11.1 Nocturnum reserves the right to update or modify these Subscription Terms from time to time.

11.2 Any changes will take effect upon posting or upon notice to customers, unless a later effective date is specified.

11.3 Continued use of the subscription after the effective date of the updated Subscription Terms constitutes acceptance of the updated terms to the extent permitted by applicable law.

12. Complaints and Disputes

All complaints and disputes relating to a subscription will be reviewed as soon as reasonably possible and, where feasible, no later than 10 business days after Nocturnum receives all information reasonably necessary to assess the matter.

13. Contact Information

If you have any questions regarding these Subscription Terms, please contact us at hello@nocturnum.app.